Research Analyst

Dubai, United Arab Emirates

Job Description

About the Role
GEMS Education is looking for a talented Research Analyst to join the Product & Planning Team and support with research, market analysis, design, and proposals of new projects to the management. Key Responsibilities are: Data Analytics (Internal):
  • Combing through Company Wide Phoenix, Salesforce & PowerBI Data to conduct big-data analysis such as Student Demographic Analysis, Residential Location, and Drive Time Analysis, Enquiry-Enrolment Conversion Analysis, Joiners-Leavers Analysis, Sibling Analysis, Academic Outcome Analysis, Customer Satisfaction & NPS Reason Analysis
Market Research (External):
  • Perform secondary research using a variety of sources (e.g. analyst reports, market research reports, news articles)
  • Executing various analyses (e.g. customer segmentation, market sizing, Demand Analysis, competitor analysis, macroeconomic forecasting) and making recommendations to support the Business plans.
  • Designing and executing in-depth interview guides to solve the problem statement with key organizational stakeholders, industry experts, customers, Education Business Group & Reporting with recommendations
Competitor Intelligence:
  • Participate in mystery visits (i.e. attending School and Nursery events, meet the Principal events for competitor schools), Site visits, and detailed study of non-GEMS schools that are prospective targets for management services.
  • Conducting desk research, mystery calls, and tracking Competitor Social Media content to gather intelligence about non-GEMS schools
Investment Committee (IC)/SMC Deck preparation:
  • Preparing data-driven, insightful, and visually captivating notes and reports for the Investment Committee /SMC
Ed-Vantage (Management Contract Business) Process:
  • Ensuring the process of the pre-decided ‘Take-On’ process for Ed-Vantage Opportunities.
  • Developing a road plan for the Opportunity, preparing, and pitching a ‘Scope of services to the client.
  • Preparing the Heads of Terms with identifying appropriate contractual risks and have them mitigated with the help of a legal team
Regulatory Thought Leadership:
  • Assist Senior Manager – Product & Planning in writing reports and letters backed by external and internal data-driven infographics to UAE regulators; to represent GEMS case for fee approvals and draft academic applications.
Third-Party Research Engagements:
  • Preparing scope of work for 3rd party research companies that help test the feasibility of new market.
  • Aligning and curating survey designs of 3rd party research companies to help answer the problem statement
Expected Qualifications & Experience:
  • Graduate + 2 years’ post-qualification experience in Research & Analytics, Advisory & Consulting.
  • MS PowerPoint, MS Excel, Power BI, Salesforce, Analysis, Research, Drafting Presentations for Senior Management/Board/subcommittee of the Board.
  • Proficient communicator both written and spoken, thinking & reasoning, ability to make inferences from Market Data and publically available information & make recommendations relevant to the business.
About Your Benefits
An attractive remuneration package is on offer to the successful candidate including tax-free salary, medical cover, tuition fee concessions, annual leave, and end of service benefits.

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Job Detail

  • Job Id
    JD1449798
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned