Job Description

Key Responsibilities1. Tool & Equipment Repair

Diagnose issues in power tools, hand tools, electrical tools, pneumatic tools, and small machinery. Perform repairs, servicing, calibration, and part replacements. Conduct preventive maintenance and testing to ensure tools are functioning safely.

2. Customer Service & Technical Support

Communicate with customers to understand repair issues and provide accurate quotations. Explain repair findings, timelines, and recommendations in a clear and professional manner. Address customer inquiries regarding proper tool usage and care.

3. Workshop Operations

Maintain an organized and safe repair area. Manage tools, spare parts, and inventory required for repair work. Ensure proper documentation of all repairs, materials used, and service charges.

4. Quality & Safety Compliance

Follow safety guidelines and standard operating procedures for repairs. Test all repaired tools before delivery to ensure safety and performance. Maintain compliance with store policies, manufacturer guidelines, and warranty terms.

5. Coordination & Reporting

Coordinate with the store team for repair updates, parts requirements, and customer follow-ups. Update the system with repair status, receipts, warranty claims, and job completion reports. Provide feedback on recurring issues or product defects to the management.

RequirementsEducation & Experience

Diploma or certification in Electrical, Mechanical, or related technical field. 1-3 years of experience repairing power tools and hardware equipment (preferred). Experience with well-known brands such as Bosch, Makita, DeWalt, Hilti, etc. is an advantage.

Technical Skills

Strong troubleshooting and repair skills. Ability to read wiring diagrams, schematics, and manuals. Knowledge of electrical safety practices. Familiarity with spare parts and tool components.

Soft Skills

Good communication and customer-handling skills. Attention to detail and strong problem-solving ability. Ability to work independently and manage multiple repair tasks. Team player with a positive attitude.
Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month

Work Location: On the road