Job Description

Job Title Repair Center Specialist

Description

This position focuses on damage product repairing, performance improvement of inventory damage reduction, Effective communication with fulfillment, last mile, receiving team in combination with administrative tasks related product damage repairing managing reporting to respective internal and external stakeholders.
Monitoring damage and end-to-end order flow cycle, Ensure all online/Store/Receiving product damages are repaired on time.

• Productivity improvement.

• Faster communication with fulfillment and receiving - Customer satisfaction.

• Reduce damages and on time reporting to respective stakeholder

• Repair all damages in store.

• Ensure on time repairing in consideration of customer requirement.

• Coordinate with external repair center if require.

• Coordinate with all stake holder as an when require.

• Regular reporting on repair vs. received from different department.

What you'll need to succeed

• 2-3 years' experience in relevant role
• Excellent interpersonal communication, leadership, and customer service skills

. Effective time management, organization and multi-tasking skills

. Ability to interact effectively and appropriately with subordinates and management

. Ability to take and follow direction

. Ability to be a team player, motivate and work well under pressure

. Strong communication skills in writing and verbal

. Proficient in Microsoft, Excel, Power-point and Outlook * Self-motivated, proactive and driven.

. Able to work under pressures and to strict deadlines.

. Ability to simplify complex environments and work with ambiguity.

. Applies a good level of emotional maturity in their role.

. Reliable team player who will contribute their knowledge and experience into a team environment.

. Organized and methodical.
What we can offer you
With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts. To view all our perks and benefits,

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