Job Description

Job Title Repair Center Engineer

Description

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: Repair Center Engineer

Location: Dubai, UAE

The Repair Center Engineer applying to rework NCR ATM modules and applies the activities into assigned rework team members during the repair period. The Repair Center Engineer's responsibilities include technical repair on components level, teamwork, follow up, Typically, such repair engagements will involve the repair and transactions and software system use and supervise the packaging of a repaired parts of different team members. The Repair Center Engineer will have in-depth knowledge of the ATM modules repair environment, technical and support services for field engineer along with the necessary experience to consult and analyses at the highest levels of repair organization.

Major Responsibilities: * Provide the necessary technical and service delivery capabilities to effectively manage the engagement

• Chip Level Repairing and Mother Board Repair, Monitor, Fault Diagnosis, Trouble Shooting
• Assisting with information and knowledge to maintain service-related documentation and gathering/sharing knowledge within the Team
• Reporting internally at all levels within rework center

Qualification / Experience with: * Services Management

• Helpdesk
• Network Management/Software
• System Management
• Asset Management
• ATM Management
• Excellent understanding of operational service delivery key performance indicators within the Financial and Retail industries
• Excellent understanding of outsourcing and out tasking concepts, especially legal and financial aspects
• Strong program management knowledge and experience, including group facilitation and team building skills

Education: * Engineering degree. (Electronics, or Mechatronics)

Candidate Profile: * Customer-focused

• Excellent communication and presentation skills
• Commercial awareness/experience and technical IT knowledge
• Ability to think conceptually and to design practical, cost-effective solutions
• Team player - ability to lead solution design teams and work with many parts of the NCR organization
• Self-motivated, creative, flexible
• Spoken and Written Fluency in English

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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