Job Purpose
. To transact car rental services with prospective customers delivering high standards of customer service in line with customer's profile and contribute in achieving the targets
Job Requirements Education/Certification and Continued Education
. High School
Years of Experience
. 1 to 3 years of experience in rental sales in GCC Market
Essential Roles and Responsibilities Functional Roles and Responsibilities
. Receive enquiries from the walk in customers/telephone, take bookings, and provide information on the availability and rental charges.
. Ensure operational guidelines are met while servicing the customers.
. Check the customers' credentials and drivers' license draw up a rental agreement and arrange to deliver the car to the customers in a prim condition.
. Ensure the cars returned are checked by the drivers for damages, mileage etc, process the payment for the customer and obtain the relevant approvals and documentation from them.
. Check for overdue agreements on a daily basis.
. Timely collection of payments due from clients on a monthly basis
. Physically check the vehicles for the hygiene and quality before delivered to the client.
. Control OT for all location drivers
. Timely update of Police system
. Liaise with the customers incase of disputed payments of traffic fines etc to ensure timely recovery
. Maintain housekeeping standards in the counter to portray a professional image.
. Ensure documents like rental agreements, daily sales report etc are forwarded to the Main office on a daily basis. Schedule: Full-time Shift: Day Job
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