Shop Chat is a Dubai?headquartered technology company building a marketplace super?app that unifies commerce, logistics, and social engagement into a single, seamless experience for consumers, merchants, and drivers. Backed by led by a leadership team with deep experience at top e?commerce, fintech, and logistics brands, we are poised for rapid regional expansion and a global rollout--beginning with a standout digital presence on every major social platform.
The Mission
Launch, grow, and own
all
Shop Chat social channels--from blank slate to powerhouse acquisition engine. You'll:
Open and verify professional brand pages on LinkedIn, Instagram, TikTok, Facebook, X, Snapchat, YouTube & Pinterest.
Craft a full-funnel content strategy (organic + paid) that drives awareness, app installs, and merchant sign?ups.
Publish thumb?stopping posts, Reels, Stories, Shorts, and long?form pieces with a consistent brand voice--English first, Arabic a plus.
Plan and execute paid campaigns (Meta, LinkedIn, TikTok Ads Manager, Google UAC) with clear ROAS targets.
Build growth loops: influencer collaborations, referral programs, UGC activations, competitions (e.g., "Share & Win").
Manage daily community engagement; turn followers into superfans and support tickets into public wins.
Produce weekly dashboards covering reach, engagement, CTR, CPA, CAC, retention KPIs, and actionable insights.
Coordinate with our product, design, and engineering teams for asset requests and launch calendars.
What Success Looks Like (OKRs you'll own)
Within the first 90 days, success will be defined by five outcomes: every Shop Chat brand page is verified and fully live; we maintain a steady cadence of 5-7 posts per week on every platform; LinkedIn delivers a minimum of 50 qualified merchant leads each month; and all community interactions receive a response in under two hours.
You'll Thrive If You Have
3+ years
driving growth for consumer apps or e?commerce brands (portfolio / case studies required).
Hands?on mastery of Meta Business Suite, LinkedIn Campaign Manager, TikTok Ads, Google Analytics?4, and a leading scheduler (Hootsuite, Sprout, Buffer, etc.).
Strong copywriting skills and an eye for design--comfortable in Canva/Adobe or briefing designers.
Data mindset: you live in spreadsheets, A/B tests, and cohort reports.
Fluency in English; conversational Arabic or willingness to localize via LLM or translator tools preferred.
Self?direction, impeccable organization.
Contract Details
Type:
Independent contractor
Location:
100?% remote (open to candidates globally)
Hours:
Full?time preferred; strong part?time (25+?hrs/wk) considered
Duration:
6?months, renewable based on KPIs
Compensation:
Competitive monthly retainer + performance bonus tied to acquisition metrics
Start date:
ASAP
How to Apply
Email
wesam@shopchat.ae
with subject line
"Social Media & Growth - [Your Name]"
.
Attach your resume/CV and
two success stories
(max one page each) detailing campaigns you planned, executed, and measured.
Include links to brand accounts you have managed and highlight any
viral or paid wins
(with metrics).
Early applicants will be reviewed first. Short?listed candidates will complete a short strategic brief before a video interview.
Shop Chat is an equal?opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all contractors and employees.