Job Description

Key Accountabilities

Product Strategy & Roadmap:

+ Work with the team to define and own the product vision, strategy, and roadmap for remittance solutions.
+ Conduct market research to identify trends, customer needs, and competitive opportunities.

Customer Experience:

+ Collaborate with UX/UI teams to design seamless and user-friendly remittance flows.
+ Gather and analyze customer feedback to enhance product features and satisfaction.

Product Development:

+ Work closely with engineering, compliance, and operations teams to build and launch remittance products and features.
+ Ensure on-time delivery of product updates aligned with business goals.

P&L Management:

+ Own the product's P&L, tracking revenue, cost of service, and profitability metrics.
+ Develop pricing strategies, optimize exchange rates, and identify cost-saving initiatives to achieve financial targets.

Compliance & Risk Management:

+ Ensure products adhere to regulatory requirements and mitigate fraud and security risks.
+ Collaborate with compliance teams to manage KYC, AML, and other regulatory processes.

Performance Tracking & Optimization:

+ Monitor product KPIs (e.g., transaction volume, conversion rates, revenue) and identify improvement opportunities.
+ Develop and execute strategies to drive customer acquisition, retention, and lifetime value.

Marketing and Comms:

+ Managing marketing campaigns, coordinating with cross functional teams, measuring the campaign performance.
+ Making sure the communications is coherent and aligned with the latest updates/campaigns across all channels.

Stakeholder Management:

+ Act as the primary liaison between internal teams (marketing, sales, operations) and external partners (banks, payment processors).
+ Present updates, insights, and recommendations to senior leadership
Qualifications, experience, skills and competencies


Qualifications:


Bachelor's degree in Business, Finance, Technology, or a related field (MBA is a plus).
Experience:


5+ years in growth/product management, with proven experience in performance marketing, running campaigns, working on P&L, preferably in fintech, payments, or remittance.
Skills


Strong knowledge of cross-border payments, exchange rates, and regulatory environments. Proven ability to manage end-to-end product lifecycles and deliver financial results. Data-driven decision-making and strong analytical skills. Excellent communication and stakeholder management skills. * Tools: Experience with Agile methodologies and tools like JIRA, Confluence, or similar.