Title- Relationship officer/ Senior Relationship officer- Retail Islamic (Banking)


Must be working currently in UAE or visit visa

Should have a minimum 1 + years of experience in sales within the banking Industry ( Prefer )

Title- Relationship officer/ Senior Relationship officer

Location - Abudhabi /Dubai /al ain /Sharjah



Principal Accountabilities Main Tasks


Sales Target Achievements

Ensure full awareness of all products provided and is constantly updated on all changes and amendments on product features, procedures and processes.

Promote bank Islamic products by providing consistent, accurate and transparent information to all customers.

Achieve sales targets assigned and contribute to the overall achievement of the team.

Initiate prospecting activities (customer interactions or calls) to increase bank Islamic retail penetration in all companies\xe2\x80\x99 part of bank strategy;

Identify new relationship development opportunities which could contribute to the achievement of agreed service and business targets;

Maximize on cross selling growth of existing customer base and identify new potential selling opportunities.

Follow up and close selling / cross selling lead referrals.

Proactively participate in banks product campaign & promotions.

Suggest good companies to line manager for listing.


Internal /External Customer Satisfaction.

Consistently illustrate high levels of customer orientation and professionalism in day to day conduct.

Ensure that all service levels and agreements are being met consistently without fail.

Establish and maintain strong professional relationship/connections internally and externally.

Ensure adherence to cut-off times and deadlines

Perform occasional duties assigned.


Learning & Development

Develop self on existing procedures and guidelines based on Product & Process training delivered.

Participate in the \xe2\x80\x9cIn House\xe2\x80\x9d training programs and workshops conducted by ASTL/SM or Sales Head.

Attend HR training courses nominated by line management.

Attend product training. Presentations and roadshow events. 4 Audit & Compliance.

Ensure that bank policies and guidelines are consistently & strictly followed.

Comply with committed turnaround times and laid down procedures.

Perform adequate care and diligence in day to day conduct to protest Bank form financial and non-financial loss.