Relationship Manager Sharjah (native Russian Speakers)
Dubai, United Arab Emirates
Job Description
Requirements
Improving customer service quality/experience, productivity and profitability;
Maintaining High Net Worth Clients;
Answering e-mails, assisting with client deposits, trading, withdrawals, client training;
Cooperation with relevant departments to resolve issues and complaints in a timely manner;
Providing accurate information to clients regarding company\xe2\x80\x99s products and services;
Follow up with new and existing partners (IBs, Affiliates, Strategic Partners) and assure Partner\xe2\x80\x99s Clients smooth journey;
Preparing and presenting FX Market update on regular base;
Updating daily, weekly and monthly reports in relation to dedicated market/markets;
Maintain an excellent knowledge of the company\xe2\x80\x99s offers;
Updating internal systems with accurate information;
Assisting with coverage for the colleagues if they are not available;
Providing feedback to relevant departments on customers needs;
Meeting company core values on a daily basis inside and outside the office;
Updating internal systems with accurate information;
Any additional duties and responsibilities that the Employer may reasonably request from theEmployee from time to time. Job Types: Full-time, Permanent Ability to commute/relocate:
- Fluent in English.
- At least 2 years of work experience in a sales environment, preferably in the financial sector;
- University degree or equivalent (Business, Finance, Economics or relevant field);
- Computer literate \xe2\x80\x93 Good knowledge of MS Project, Excel are essential;
- Excellent oral and written communication skills, as well as the ability to effectively network withstakeholders, handle multiple tasks and track and report on progress;
- Strong interpersonal and problem-solving skills;
- Self-motivated with a willingness to work autonomously in a fast paced, high pressured environmentand being able to multi-task;
- Be proactive, show initiative and desire to drive continuous improvement;
- Excellent Communication skills (over the phone, one on one and in writing);Excellent numerical/mathematical abilities;
- Excellent oral and presentational skills;
- Ability to work, interact and communicate with other team members and other departments;
- Knowledge of technical and fundamental analysis;
- Ability to reach monthly targets;
- Experience in working with CRM is considered to be an advantage;
- Team player with a high level of positive energy.Duties and Responsibilities:
Improving customer service quality/experience, productivity and profitability;
Maintaining High Net Worth Clients;
Answering e-mails, assisting with client deposits, trading, withdrawals, client training;
Cooperation with relevant departments to resolve issues and complaints in a timely manner;
Providing accurate information to clients regarding company\xe2\x80\x99s products and services;
Follow up with new and existing partners (IBs, Affiliates, Strategic Partners) and assure Partner\xe2\x80\x99s Clients smooth journey;
Preparing and presenting FX Market update on regular base;
Updating daily, weekly and monthly reports in relation to dedicated market/markets;
Maintain an excellent knowledge of the company\xe2\x80\x99s offers;
Updating internal systems with accurate information;
Assisting with coverage for the colleagues if they are not available;
Providing feedback to relevant departments on customers needs;
Meeting company core values on a daily basis inside and outside the office;
Updating internal systems with accurate information;
Any additional duties and responsibilities that the Employer may reasonably request from theEmployee from time to time. Job Types: Full-time, Permanent Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Required)
- Russian (Required)
- English (Required)
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Job Detail
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Job IdJD1490533
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned