Relationship Manager Russian Speaker
Sharjah, United Arab Emirates
Job Description
Requirements Fluent in English and native Russian At least 2 years of work experience in a sales environment, preferably in the financial sector; University degree or equivalent (Business, Finance, Economics or relevant field); Computer literate \xe2\x80\x93 Good knowledge of MS Project, Excel are essential; Excellent oral and written communication skills, as well as the ability to effectively network with stakeholders, handle multiple tasks and track and report on progress; Strong interpersonal and problem-solving skills; Self-motivated with a willingness to work autonomously in a fast paced, high pressured environment and being able to multi-task; Be proactive, show initiative and desire to drive continuous improvement; Excellent Communication skills (over the phone, one on one and in writing); Excellent numerical/mathematical abilities; Excellent oral and presentational skills; Ability to work, interact and communicate with other team members and other departments; Knowledge of technical and fundamental analysis; Ability to reach monthly targets; Experience in working with CRM is considered to be an advantage; Team player with a high level of positive energy. Excellent written and verbal communication skills, comfortable presenting at the executive level. Experience leading and managing direct and indirect reports, including success in coaching, driving results, delivering performance feedback, and motivating a team through collaboration. Team player with a high level of positive energy, integrity and ability to influence, interface, and gain credibility across different levels in the organization. Duties and Responsibilities: Ensure to hit personal KPIs (net deposits/ active traded clients/ call time, etc.); Improving customer service quality/experience, productivity and profitability; Maintaining High Net Worth Clients; Answering e-mails, assisting with client deposits, trading, withdrawals, client training; Cooperation with relevant departments to resolve issues and complaints in a timely manner; Providing accurate information to clients regarding company\xe2\x80\x99s products and services; Follow up with new and existing partners (IBs, Affiliates, Strategic Partners) and assure Partner\xe2\x80\x99s Clients smooth journey; Preparing and presenting FX Market update on regular base; Updating daily, weekly and monthly reports in relation to dedicated market/markets; Maintain an excellent knowledge of the company\xe2\x80\x99s offers; Updating internal systems with accurate information; Assisting with coverage for the colleagues if they are not available; Providing feedback to relevant departments on customers needs; Meeting company core values on a daily basis inside and outside the office; Updating internal systems with accurate information; Any additional duties and responsibilities that the Employer may reasonably request from the Employee from time to time. Job Type: Full-time
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Job Detail
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Job IdJD1490748
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, United Arab Emirates
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EducationNot mentioned