TechBiz Global is a leading IT recruitment company. We provide IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully.

At TechBiz Global, we celebrate diversity and are promoting an inclusive environment. Our clients and partners are located around the world.

Our team is looking for a Relationship Manager to join one of the well-established cryptocurrency payment solution startup in Dubai.

To be successful as a relationship manager you should be able to build positive, long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs.

Responsibilities:

Maintaining a deep knowledge of company products and services.

Building and maintaining strong relationships with prospective and existing clients.

Researching and pursuing new business opportunities.

Identifying clients\' needs and requirements and proposing suitable solutions.

Providing clients with comprehensive product/service consultations and guiding their decision-making process.

Upselling and cross-selling products/services to clients.

Resolving complaints and issues efficiently and in a timely manner.

Meeting sales/revenue targets.

Ensuring client satisfaction

• Russian speaker, additional languages to be an added value.
• Experienced in fintech, crypto, financial field and/or real estate as an advantage.
• Degree in management, marketing, communication, or a similar field.
• 3 years experience as a relationship manager, in customer service, or a similar role.
• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented.

What we offer:

Competitive salary

Dynamic and supportive work environment

Opportunities for career growth

Official employment

TECHBIZ GLOBAL OU