ABOUT US At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small. JOB PURPOSE The Regional Development Manager is a member of the sales and business development team for qualifications in the Middle East and North Africa region, tasked with growing acquiring and retaining qualifications business in schools in Egypt. Position Description: Background Information: The Regional Development Manager will be responsible for identifying, developing, managing and growing key accounts. The role will encompass:
Hold key responsibility for assigned customers and proactively expand business within these customers
Manage and further penetrate customers at all levels and develop relationships with key accounts to identify sales opportunity, networking and fact-finding to drive achievement of plans and objectives
Formulate strategic and operational plans based on a solid understanding of the market trends and customer demands
Develop relationships to influence key stakeholders including government and non-government organisations as well as educators to position Pearson as the preferred education solutions provider
Perform account management related duties and ensure that all customers’ needs and deadlines are met
Maintain regular communication and conduct annual business review with key customers
Maintain and grow revenue with existing customers by way of upselling or cross selling
Leverage management tools to analyse data on variety of critical business drivers
Develop timely and accurate forecasts for assigned accounts and revise throughout the year
Proactively keeps up to date on industry and customer specific issues
Act as an ambassador for Pearson, both in the market and within our Global Operations
Candidate ProfileCompetenciesEssential
Strong account management and relationship building skills, reflected in proven sales track record
Possess strong knowledge of the education sector in nominated countries including trends and business opportunity sources
Excellent command of verbal and written English
Able to interact effectively with all levels of people, specifically at the senior management level within key stakeholder group
Willing to travel
Experience with the sales process and soft-selling skills
Ability to form relationships with customers, including being responsive and empathetic to customers’ needs
Solid work ethic, self-discipline, persistence, and ability to work independently and in a team
Comfort level in working with numbers and performing statistical analysis
Strong communication, problem-solving, negotiation and influencing skills plus an ability to operate in a matrix-reporting environment.
Strong customer and learner focus
Desirable
Business development and or/solution selling experience
Previous experience:Essential
Experience / knowledge in business-to-business sales
Broad knowledge of the education sector and trends that create business opportunity
Experience of managing accounts across a geography
Desirable
Understanding of the changing education needs would be an asset
Education, Qualification, training:Essential
Bachelor Degree or equivalent
Fluent in English
IT literate eg: Microsoft Office (Excel, Word, PowerPoint).
Desirable
Arabic language
Teaching experience
Personal Style:Leading Self
Always Learning: discuss data, key industry trends and conditions and understands the implications to own business areas; welcomes new ways of doing things; acts on feedback to assess strengths and weaknesses;
Leading the Business
Customer focused: identifies and responds to the customer requirements, expectations and needs; encourages feedback from customers to continually improve products and services in line with the brand, aims to exceed customer expectations;
Leading Others
Relationship builder: actively collaborates with others, within and across groups around the world; appropriately involves other in decisions and plans to affect them; listens carefully and attentively to others' opinions and ideas.
Makes it Happen: takes personal responsibility to make decisions and take action; works hard to achieve goals that support strategic priorities; holds self-accountable for meeting assigned goals