Job Description

Healthcare Licensing & HR Officer - Al Ain
Location: Al Ain, UAE
Job Type: Full-time

About Us

We are a leading healthcare consultancy in the UAE, specializing in healthcare licensing and HR solutions. We are looking for a Healthcare Licensing & HR Officer to join our team in Al Ain. The ideal candidate will be detail-oriented, customer-focused, and well-versed in UAE healthcare professional qualification requirements.

Key Responsibilities

Manage and process licensing applications for healthcare professionals in compliance with UAE regulatory standards (DOH, DHA, MOH). Guide and support clients through the licensing and credentialing process with professionalism and accuracy. Handle HR-related administrative tasks and maintain updated records. Ensure customer satisfaction by providing clear communication and efficient service. Resolve customer inquiries and issues while maintaining professionalism and patience. Ensure high client return rate through excellent service and relationship management. Utilize Microsoft Office and CRM systems effectively to manage workflows and client data.
Requirements

Strong knowledge of UAE healthcare professional licensing requirements. Excellent communication and interpersonal skills (English required, Arabic is a plus). Proven experience in customer service and handling client concerns. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Experience with CRM systems is a strong advantage. Strong administrative and organizational skills. Ability to manage customer frustration and provide solutions calmly and effectively. Healthcare background or prior experience in healthcare consultancy is a big plus.
Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

Application Question(s):

* do you have experience in healthcare field?