Job Description

Job description:

Receptionists play an integral role and perform a number of administrative and customer service-related duties. Common tasks of a receptionist include scheduling appointments, answering and placing phone calls and answering client questions. Receptionists must have administrative experience and certain skills to be successful in their positions. In this article, we discuss what a receptionist is, the most common duties of receptionists and the requirements to become a receptionist.

Key responsibilities:

Greet patients Upon arraival.

Schedule appointments for patients

Maintain patient accounts and records

Prepare and send patient bills

Assist patients in filling out required intake and medical forms

Confirm appointments with patients via phone or email

Manage and organize specialist referrals

Inform patients of payment options if applicable

Keep track of office supplies and place orders for more supplies when necessary

Perform basic accounting tasks such as taking patient payments and preparing billing statements

Update patient insurance information

Ensure all dental office equipment is functioning properly

Sort and organize incoming and outgoing mail

Maintain petty cash available in the dental office

Ensure reception area is maintained and professional in appearance

Skills:

Responsibility

Teamwork

Active listening

Empathy

Patience

leadership

Dependability

Emotional intelligence

Flexibility

Educational background:

Minimum High school diploma

Experience:

0-1 years

Job Type: Full-time