Job Description

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About the Spa:
Our client is a premier wellness spa (Group) in Dubai focusing on holistic health and relaxation. They offer a range of luxurious treatments including massages, facials, and wellness programs designed to rejuvenate the mind and body.
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As a Spa Receptionist, you will serve as the first point of contact for clients at our luxury spa. Your role is integral in providing an exceptional customer experience by managing appointments, greeting guests, and maintaining a tranquil ambience that reflects our commitment to wellness and relaxation.
Key Responsibilities:

• Greet clients warmly and ensure a pleasant check-in experience.
• Manage appointment bookings and schedule services efficiently.
• Answer phone calls with professionalism, addressing client inquiries and concerns.
• Provide information about spa services, treatments, and promotions.
• Maintain a clean and organized reception area, ensuring that the environment is welcoming and calming.
• Process payments and manage client records accurately.
• Collaborate with spa therapists and management to ensure smooth service operations.

Requirements:
Qualifications:

• Proven experience in a receptionist or customer service role, preferably in a spa or wellness environment.
• Exceptional interpersonal and communication skills.
• High level of organization and attention to detail.
• Ability to multitask and work under pressure in a fast-paced environment.
• Proficiency in using booking software and basic computer applications.
• Positive attitude with a passion for wellness and customer service.
• Knowledge of spa services and treatments is a plus.

Benefits:

• Base salary of 2,500 AED, in addition to benefits that include accommodation, transportation, and meals provided during working hours.
• Visa & Medical Benefits as per Law

Skills Required