Job Description

Main Job Duties and Responsibilities

Greet patients

Register patients according to established protocols

Assist patients to complete all necessary forms and documentation including medical insurance

Ensure patient information is accurate including billing information

Inform patients of medical office procedures and policy

Maintain and manage patient records

Move patients through appointments as scheduled

Answer incoming calls and deal with inquiries

Transfer calls as required

Schedule patient appointments

Collect co-pays and payments

Report statistics as required

Respond and comply with requests for information

Complete other clerical duties as assigned

Maintain stock of forms and office supplies

Ensure the reception area is well maintained, neat, and clean

Safeguard patient privacy and confidentiality

Education, Qualifications, and Experience

Bachelor Qualified or Higher school diploma

Knowledge of medical terminology, procedures, and diagnosis

Knowledge of computer and relevant software applications

Knowledge of general administrative and clerical procedures

Working knowledge of healthcare insurance.

Key Competencies and Skills

Communication skills - able to listen effectively and express oneself in a clear and articulate manner

Information collection and management - able to collect, organize and monitor data efficiently

Planning and organizing - able to multi-task, prioritize and schedule tasks and activities

Attention to detail - Able to produce accurate and high-quality work through concern for all areas involved

Customer service skills - able to develop good customer relationships with a focus on achieving customer satisfaction

Adaptability - able to adjust the approach to meet changing demands and situations including dealing with diverse people

Confidentiality - able to maintain confidentiality and adhere to ethical standards

Job Types: Full-time, Contract
Contract length: 24 months

Job Type: Full-time

Salary: From AED2,500.00 per month

Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month

Ability to commute/relocate:

Sharjah: Reliably commute or planning to relocate before starting work (Required)
Experience:

receptionist: 1 year (Preferred)
Language:

* Arabic (Preferred)