Job Description

We are looking for a professional

Receptionist

to join our healthcare team in Abu Dhabi. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming environment and smooth front-desk operations.

Key Responsibilities

Welcome and assist patients and visitors in a courteous and professional manner Manage patient check-in and check-out processes Schedule appointments and maintain the healthcare facility's appointment system Handle incoming calls, inquiries, and patient follow-ups Verify patient information, update records, and ensure accuracy of all data Process patient files, insurance cards, and referral documents when required Coordinate with nurses, doctors, and other departments to facilitate patient flow Maintain confidentiality of patient information according to healthcare standards Ensure the reception area is clean, organized, and ready for daily operations

Requirements

Previous experience as a receptionist or customer service staff in a healthcare setting

(preferably in clinics, hospitals, medical centers, or related sectors)

Strong communication skills in English (Arabic is an advantage) Professional demeanour with a patient-centric approach Familiarity with medical terminology and healthcare administrative procedures is a plus Proficiency in MS Office and appointment management systems Ability to multitask, work under pressure, and handle high patient volumes Currently based in the UAE (Abu Dhabi preferred)

Education

High school diploma or equivalent Additional certification in healthcare administration or customer service is an advantage
Job Type: Full-time

Pay: AED1,111.00 - AED2,222.00 per month