Receptionist

Fujairah, United Arab Emirates

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Job Description

Location: Sandy Beach Hotel and Resort, Al Aqah Fujairah Salary: Based on Experience Benefits: Free Food and Accommodation Job Summary: Sandy Beach Hotel and Resort is seeking a friendly and professional Receptionist to join our team. The ideal candidate will be responsible for ensuring that guests have a positive experience during their stay by providing exceptional customer service at the front desk. As a Receptionist, you will be the first point of contact for guests, and your primary duties will include greeting guests, checking them in and out, answering phone calls, and directing guests to the appropriate departments. Responsibilities:

Greet guests and provide them with information about the hotel\'s amenities, services, and policies
Check guests in and out of the hotel and make room reservations
Answer phone calls and transfer calls to the appropriate departments
Handle guest complaints and resolve them in a timely and professional manner
Assist guests with their luggage and other needs as required
Maintain a clean and organized front desk area
Process payments from guests using cash, credit cards, and other payment methods
Coordinate with other departments to ensure that guest requests are fulfilled promptly

Qualifications:

Bachelor Degree or equivalent
Previous 2 Yrs minimum experience working as a receptionist or in a customer service role
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficient in using computers and basic office software
Knowledge of the hotel industry and its operations is a plus

If you are a friendly and professional individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity at Sandy Beach Hotel and Resort. We offer competitive salaries based on experience, as well as free food and accommodation to our employees. Job Type: Full-time Salary: From AED1,500.00 per month Experience: