Greeting and Welcoming:Welcome and greet visitors in a friendly and professional manner. Direct visitors to the appropriate person or department. Answering and Routing Calls:Answer and manage incoming calls on a multi-line telephone system. Route calls to the appropriate person or department. Take and relay messages accurately. Administrative Support:Provide general administrative and clerical support. Manage and maintain the reception area. Handle and distribute incoming and outgoing mail. Appointment Scheduling:Schedule appointments and maintain calendars for meeting rooms or executives. Notify staff members of visitor arrivals. Customer Service:Assist clients and customers with inquiries and provide information. Address and resolve customer complaints or escalate issues as needed. Communication:Communicate effectively with employees and external parties. Keep staff informed about office updates and announcements. Maintaining Records:Maintain and update records, including contact lists and directories. Handling Confidential Information:Handle sensitive information with discretion and confidentiality. Technology Proficiency:Proficient in using office equipment, including phones, copiers, and fax machines.
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