Job Description

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ABOUT US
The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners.

It is the first international outpost of the celebrated and historical private members\xe2\x80\x99 club, established in 1863 in Mayfair, London. The Club\xe2\x80\x99s membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield.

A lifestyle for our members.

The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.

WHAT WILL YOU DO

Your main duties and responsibilities are:
  • Answer all incoming reservations calls as quickly as possible, and maximize covers to achieve the daily recommended target
  • Ensure to confirm all booking and reservations within 24 hours
  • Take and manage new reservations while adding them to SevenRooms
  • Handle members and guests\xe2\x80\x99 enquiries or requests, providing correct and accurate assistance or information which meets
their needs
  • Ensure all cancelled/refused/waiting lists are recorded with the reason for cancellation/refusal and that all details are
followed up and actioned
  • Ensure communication with all relevant parties is clear, consistent and transparent and also ensure flexibility throughout
service to maximize guests\xe2\x80\x99 expectations
  • Maintain personal knowledge of all Club\xe2\x80\x99s members and refresh your knowledge constantly

WHAT WE ARE LOOKING FOR

The successful candidate will have the following experience and skills:
  • Minimum 2 years\xe2\x80\x99 experience in same or similar role in luxury hotels or fine dining restaurant
  • Excellent level of spoken and written English is a must
  • Have strong organisational and time management skills with a high degree of flexibility
  • Excellent communication and listening skills
  • Demonstrate integrity in all dealings and maintain high level of confidentiality
  • Have the ability to drive initiatives to increase brand loyalty
  • Ability to work long shifts and be flexible with your time

THE BENEFITS

The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.
INDFOH

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Job Detail

  • Job Id
    JD1575299
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned