We are seeking a professional and customer-oriented Receptionist to join our esteemed banking institution located in Burjuman. As a Receptionist, you will play a crucial role in creating a positive first impression for our clients and ensuring smooth operations at the front desk. You will be the face of our bank and the primary point of contact for visitors and customers.

Responsibilities:

Greet and welcome visitors in a courteous and friendly manner, providing excellent customer service and addressing their inquiries or directing them to the appropriate department.
Manage incoming calls, routing them to the appropriate individuals or departments within the bank.
Maintain a clean and organized reception area, ensuring it is presentable at all times.
Provide administrative support, including handling mail, managing appointments, and maintaining office supplies.
Assist customers with basic banking inquiries, such as account balance inquiries, account opening procedures, and general banking services.
Ensure all customers are properly identified and guided through security procedures.
Keep track of visitor logs and issue visitor badges as required.
Collaborate with other bank departments to ensure seamless communication and coordination.
Adhere to security procedures and maintain confidentiality of customer information.
Handle customer complaints or concerns in a professional and timely manner, escalating issues when necessary.

Requirements:

High school diploma or equivalent qualification.
Proven experience as a Receptionist or in a customer service role, preferably in the banking industry.
Excellent interpersonal and communication skills, with the ability to interact effectively with customers and colleagues.
Strong organizational skills and attention to detail.
Proficiency in using computer applications such as Microsoft Office Suite and familiarity with basic office equipment.
Ability to multitask and prioritize tasks in a fast-paced environment.
Professional appearance and a positive attitude.
Fluency in English is required. Additional language skills, such as Arabic, would be an advantage.
Knowledge of banking products and services is preferred but not mandatory.

We offer a competitive salary of 5000 AED per month, along with opportunities for professional growth and development. If you are a dedicated and customer-focused individual with a passion for the banking industry, we invite you to apply for the Receptionist position at our Burjuman location.

Please note that only shortlisted candidates will be contacted for further evaluation.

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