Business Unit: GEMS FIRSTPOINT SCHOOL - THE VILLA - DUBAI
Location: UAE - Dubai
Closing Date 11-Aug-2023
About the Role
The key priority of this role is to deliver an excellent and memorable customer experience during all interactions with existing and potential parents, visitors, staff, and students.
The key responsibilities of our front of house team are:
To provide accurate information to visitors on a full range of topics
Answering phone calls in a courteous manner and maintaining a database of school visitors
To ensure that GEMS policies, procedures, and code of conduct are followed at all times
Working closely with the front of house team, attend staff meetings, and serve on committees when required
The successful candidate must have:
Excellent communication and organization skills with the ability to multi-task
The ability to effectively communicate with a variety of internal and external stakeholders
Minimum of 1-year experience in a front of house or customer service role
Must be proficient in secretarial and computer skills
Enjoys working in a team and is willing to go above and beyond the scope of duty
Additional requirements:
Should be on spouse or family visa
The ability to speak fluently in multiple languages is an advantage
About Your Benefits
An attractive remuneration package is on offer to the successful candidate including tax-free salary, medical cover, tuition fee concessions, annual leave, and end of service benefits.
About GEMS
Trusted for over 60 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 170,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division.
About the School
GEMS FirstPoint School (FPS) opened in 2014, it is positioned in the heart of The Villa community in Dubai. It is a Premium British Curriculum School, providing an excellent standard of education for over 1650 students from FS1 to Year 13, with exciting plans to expand further in the coming years.
The school has grown rapidly and continues to be popular with families from across Dubai with over 90 nationalities represented. FPS is housed in state-of-the-art buildings with a separate sports and performing arts centre, swimming pools, theatre, sports hall, dance, drama and music rooms. Our main building contains specialist facilities such as a robotics and electronics lab, food technology kitchen, textiles and design suite, fully equipped Design Technology workshops, science labs and much more. The school prides itself on being inclusive and values-driven, creating a learning environment that promotes innovation and a love of learning.
The curriculum offers a full, broad and balanced range of learning opportunities both in and out of the classroom, with a particular emphasis on digital technology which is taught to all year groups. As part of the vibrant local community, our students have the opportunity to study Arabic, Islamic Studies, Moral Education and UAE Social Studies, while working towards globally recognized A Levels, GCSEs and BTECs in a broad selection of subjects.
http://www.gemsfirstpointschool-dubai.com/
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application.
To complete the application you would need the following document(s):
Resume/CV
Passport-size photograph
In line with the UAE\'s Emiratisation goals, GEMS welcomes and encourages applications from UAE nationals to join our fast-growing team.
Important Note : GEMS Education is committed to safeguarding and promoting the welfare of all of its students. Applicants will be required to submit a current police criminal clearance check or equivalent from their home country or current country of residence prior to appointment.
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