- Welcome visitors with a professional and courteous demeanour, directing them to the appropriate person or department
- Answering and Directing Phone calls.
- Receive sort, and distribute mail and deliveries, maintaining accurate records.
- Maintain calendars, schedule meetings and arrange travel arrangement for staff.
- Keep the reception area tidy and presentable, ensuring it reflects a positive image of the organization.
- Perform general clerical tasks, such as filing, copying, and faxing as well as data entry.
- Handle and resolve customer inquiries and complaints, providing a positive customer experience.
- Maintain accurate records of visitor logs, phone calls, and other relevant information.
- Monitor and order office supplies as needed.
- Follow security protocols, including monitoring access and issuing visitor badges
- Book and prepare conference rooms for meetings, ensuring they are well-equipped
- Handle billing and payments, or provide support to relevant departments
- Candidate should have
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