Job Description

Job Summary:

We are seeking a dynamic and professional

Receptionist cum Call Center Representative

to join our team. This dual-role position requires an individual with excellent communication skills, a friendly and professional demeanor, and the ability to manage both front-desk responsibilities and inbound/outbound call center tasks.

Key Responsibilities:

Reception Duties:

Greet and assist visitors in a courteous and professional manner Answer and direct incoming phone calls to the appropriate departments Manage front desk operations including visitor logs, appointment scheduling, and courier handling Maintain cleanliness and organization of the reception area Handle general administrative and clerical support

Call Center Duties:

Manage high volume of inbound and outbound calls efficiently and professionally Provide accurate information about company services, policies, and procedures Record and update customer information in the system Handle customer inquiries, complaints, and escalate issues when necessary Follow up with clients/customers as required

Requirements:

Proven experience as a receptionist and/or call center agent (1 years preferred) Excellent communication skills in English (Arabic is a plus) Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to multitask, prioritize, and work under pressure Customer-focused with a positive attitude High school diploma or bachelor's degree preferred

Work Conditions:

6 days a week Office-based role Immediate joiners preferred
Job Type: Full-time

Pay: AED2.00 - AED4.00 per month

Application Question(s):

Nationality?
Experience:

Call Center: 2 years (Required) Real Estate: 2 years (Required)
Language:

English (Required) Arabic (Required)
Location:

* Abu Dhabi (Required)