Job Description

About Abacus

Abacus IT Solutions is a premier provider of Business Management Solutions in the Middle East, with a legacy of over 20 years and more than 800 satisfied customers. We are proud partners of Microsoft, Zoho, and Sage, delivering cutting-edge solutions in Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Payroll, and other business-critical domains.

Our vision is to become the most trusted partner in the region, offering consulting, implementation, helpdesk, and managed services that empower organizations to grow. As we continue to expand, we seek professionals who can maintain operational excellence and ensure smooth day-to-day functioning of our offices.

Key Responsibilities

Administration & Reception

Manage the reception desk at Abacus, including attending to calls during office hours promptly and professionally. Greet and assist visitors and employees courteously, ensuring a positive first impression of the company. Ensure the office premises--both inside and outside--are clean, well-maintained, and present a professional ambience. Oversee daily office upkeep, including arrangements for water, tea, coffee, and related amenities. Maintain proper organization and storage of company documents and files for easy retrieval and confidentiality.

Accounts Support

Assist the Accounts team based in Hyderabad Collection of outstanding payments and supporting documentation. Coordinating the collection of documents from employees, vendors, or partners as required. Managing office petty cash transactions in the UAE and ensuring timely submission of reports. Handling travel bookings, including air tickets and hotel reservations for employees of Abacus and Clares. Supporting the accounts team in audit-related communication and documentation. Coordinate with the Accounts team to ensure all

software licenses

(for internal and customer use) are renewed and available on time.

PRO (Visa & Immigration Related)

Liaise with SAIF Zone authorities, Immigration, and other UAE government departments for visa processing, Emirates ID, and related administrative matters. Coordinate with the Abacus PRO team lead to execute required documentation, submissions, and renewals promptly. Maintain accurate records of employee visa, Emirates ID, and residency details for renewal tracking.

Education & Experience

Bachelor's degree in any discipline preferred. 2-4 years of experience in administration, reception, or accounts support, preferably within the UAE. Familiarity with office administration, petty cash management, and travel coordination. Basic understanding of accounting documentation and audit communication. Experience liaising with UAE government departments or free zone authorities is desirable. Proficiency in Microsoft Office (Excel, Word, Outlook).

Key Competence & Soft Skills

Professional communication and telephone etiquette. Strong organizational and multitasking abilities. Attention to detail and commitment to punctuality. Ability to maintain confidentiality and handle sensitive information. Courteous, dependable, and proactive approach to assigned tasks. Team-oriented mindset with the ability to coordinate with cross-location teams (UAE and India).

Remuneration & Benefits

A competitive but attractive salary for an expat with benefits like visa, medical, home travel etc.
Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED4,500.00 per month