Job Description

We are seeking a friendly, organized, and customer-oriented Receptionist to join our team at Spartan Rehabilitation, an independent physical therapy clinic that provides individualized care to all clients. Our cutting-edge technology, holistic approach, and one-on-one coaching help clients achieve their peak performance. As part of the Spartan Recovery Center, we are committed to supporting and empowering our clients on their journey to a healthier life. The Receptionist will play a vital role in ensuring the smooth operation of the front desk, greeting and assisting patients, handling inquiries, and performing administrative duties. This position requires excellent communication skills, multitasking ability, and a passion for fitness and wellness

Greet members, guests, and prospective clients with a warm, welcoming attitude. Answer phone calls, emails, and in-person inquiries regarding membership, services, and programs. Schedule appointments for the patients based on the schedules of the physiotherapists. Assist in the registration process for new patients and provide facility tours when needed. Manage patient check-ins and maintain accurate records of patient attendance for insurance and NHRA requirements. Process payments and claims accurately. Handle facility-related issues or complaints professionally and escalate to management as needed. Keep the front desk area organized, clean, and well-stocked with necessary materials (brochures, forms, etc.). Coordinate with Physiotherapists to ensure smooth daily operations. Promote a positive and supportive environment for all members and guests.

Required Qualifications

:

High school diploma or equivalent 0 to 1 year experience in customer service or receptionist roles, preferably in a clinic Strong communication skills. Ability to multitask and handle various duties in a fast-paced environment. Friendly and approachable personality with a customer-first attitude. Proficiency in Microsoft Word, Excel, Outlook is preferred Ability to work flexible hours, including evenings, weekends, and holidays if required.
Job Type: Full-time

Language:

* Arabic (Preferred)