Job Number 23198276 Job Category Administrative Location Dubai Area Office, Central Park Towers Level 12, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARYThe Receptionist and Office Services Assistant acts as a first point of contact for all internal and external customers and visitors to the office either in person or via telephone and provides support for Government Relations & Office Services. This position reports directly to Senior Manager Government Relations & Office Services.
SCOPE
The Receptionist provides support / is responsible for
Location requirements: The Receptionist to be located at the Dubai Office
Language Requirements: High proficiency (speaking, reading and writing) in English and Arabic is required.
Travel Requirements: There is no regular business travel required.
EXPECTED CONTRIBUTIONS
Reception:
Provide a helpful, informative and welcoming service to all of our visitors and staff alike
Meet and greet all visitors in a polite and courteous manner, within published guidelines
Control the two office floors regarding tidiness and potential issues
Control of health and safety measures for example looking over the disinfection areas
Book Taxi\'s for visitors.
Ensure reception area is kept neat and tidy at all times
Operate the telephone software / switchboard effectively and efficiently within published guidelines answering all of the switchboard calls and redirect them to the relevant person/department.
Report telephone faults immediately
Administrate all outgoing mail as well as arrangement of outgoing couriers on request.
Receive and distribute daily office mail
Distribute internal mail and incoming faxes and sign for recorded delivery items as necessary.
Issue car parking permits as per internal standards and maintain records
Issue key cards and hard keys as per internal standards and maintain records
Organize office-wide lunches and collaborate on office events.
Create Pos, gain approval for and order of all office supplies (food as well as non-food items)
Support preparation and implementation of TakeCare and and Spirit to Serve Initiatives and Certificates
Responsible for the first aid book and the logging of any accidents (with information to HR Director)
Participate in the local first aid helper group (certification can be earned during employment)
Office Services:
Ensure that meeting rooms are ready for use in the mornings according to room reservations made
Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
Assisting HR & Office Services Manager with organizing and setting up office celebrations.
Assists with all Government Relations matters where necessary.
Liaise with the Facility Manager regarding all matters surrounding Facility Management
Ensure that all First Aid boxes are up to date and order additional supplies as appropriate
Other
Performs other related tasks as assigned by management.
CANDIDATE PROFILE - KEY TALENTS AND EXPERIENCE DESIRED
REQUIRED:
Previous administrative experience preferred.
Previous experience in roles with organizational responsibilities desirable.
Previous reception administration and some customer service experience preferable.
PREFERRED SKILLS AND KNOWLEDGE:
Strong communication skills (verbal, listening, writing) in German and English
Strong customer service skills
Previous user of Outlook, Word, Excel or similar business applications.
Accurate spelling and grammatical skills essential. Good literacy necessary.
Highly organized and efficient approach required; strong attention to detail
Ability to manage varying needs and able to prioritize tasks to ensure best business results
Ability to communicate effectively to all levels of associate within the business to ensure compliance with the car policy and statutory requirements
Self-motivated and able to work without close supervision.
Education and Professional Certification:
High School completion or equivalent required; preferably with some relevant administrative experience, (e.g. apprenticeship or/ business studies qualification).
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world\'s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,\xe2\x80\x8b begin your purpose, belong to an amazing global\xe2\x80\x8b team, and become the best version of you
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