Job Requirements & Responsibilities:
Greet and attend to patients in person and over the phone.
Professionally assist doctors, staff, visitors, and patients.
Answer all phone calls in a professional and courteous manner.
Maintain confidentiality of all doctor, staff, and patient information.
Schedule appointments between doctors and patients.
Liaise between medical departments with discretion and professionalism
Adhere to policy and procedures during all activates.
Assist with admissions/treatment as per agreed protocols.
Communicate medical results to patients under clinical supervision.
Complete accurate documentation of patient visits.
Proven experience in Hospital Insurance processes and coordination.
Handling insurance billing and reconciliation efficiently.
Expertise in insurance coding and related documentation.
Liaising and coordinating with insurance companies such as Al Koot Insurance, Glomed Insurance, QLM, Signa Insurance etc..
Ensuring accurate and timely processing of insurance claims and payments.
Maintaining comprehensive records and reports related to insurance activities.
Collaborating with accounts and other hospital departments to resolve insurance-related queries and issues.
Job Type: Full-time
Pay: QAR3,500.00 - QAR4,000.00 per month
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