Receptionist

Abu Dhabi, United Arab Emirates

Apply Now

Draw up guest bookings for tables and ensure that tables are set before guests arrival
Manage the front desk by receiving incoming calls, greeting and attending to customers
Inform guests about the availability of tables and direct them to the tables
Keep records of guests who visit the restaurant
Assist customers with answers to queries, and proffer solutions to issues within your capacity
Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
Ensure that clients make payment for services before they exit the restaurant
Keep clear records of payments received and make detailed notes of balance payments
Check restaurant\xe2\x80\x99s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
Communicate with other staff, such as dinners, informing them of clients\xe2\x80\x99 bookings, needs and complaints.

Requirements:

Proven 2 - 3 years of work experience as a Receptionist or a similar position in the Hospitality Industry.
Attentiveness to the customers.
Ability to work in a team.
Excellent verbal communication skills.
Exceptional customer service skills.
Endurance to walk and stand for long hours.
Flexible work hours.
Ability to remain calm and professional with difficult customers.
Excellent interpersonal skills.

Job Type: Full-time Salary: AED2,000.00 - AED2,500.00 per month Ability to commute/relocate: