Receptionist

Abu Dhabi, United Arab Emirates

Job Description

J ob Title: Receptionist
Location: Abu Dhabi, UAE
Position Overview:
We are seeking a reliable and customer-focused Receptionist to join our primary healthcare center in Abu Dhabi. As the first point of contact for patients and visitors, the Receptionist plays a crucial role in creating a positive and welcoming experience. The successful candidate will be responsible for managing front desk operations, handling inquiries, scheduling appointments, and ensuring a smooth flow of administrative processes.
Responsibilities:
  • Greet patients and visitors in a friendly and professional manner.
  • Answer and direct phone calls to the appropriate personnel.
  • Schedule and confirm appointments, coordinating with healthcare providers and staff.
  • Register new patients, collect necessary information, and update existing patient records.
  • Verify insurance information and assist with the completion of necessary forms.
  • Maintain cleanliness and organization at the reception area.
  • Provide accurate and timely information to patients and visitors regarding services, policies, and procedures.
  • Collaborate with medical staff and other departments to ensure efficient patient flow.
  • Handle inquiries, resolve issues, and escalate concerns to the appropriate personnel when necessary.
  • Assist with administrative tasks, including data entry and filing.

Qualifications:
  • Proven experience as a receptionist or in a similar customer service role in a medical center or clinic.
  • Excellent communication and interpersonal skills.
  • Bilingual- Arabic and English both is mandatory.
  • Proficient in using computer systems and basic office software.
  • Knowledge of medical terminology is a plus.
  • Ability to handle multiple tasks and prioritize in a fast-paced environment.
  • Customer-focused with a positive and empathetic attitude.
  • Strong organizational and time management skills.

Education and Experience:
  • High school diploma or equivalent.
  • Previous experience in a healthcare setting is advantageous.

Benefits:

  • Competitive salary
  • Health insurance
  • Professional development opportunities
  • Friendly and inclusive work environment

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Job Detail

  • Job Id
    JD1613211
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned