Job Summary
We are looking for a highly experienced Supervisor Receptionist to oversee front desk operations and ensure exceptional customer service. The ideal candidate must have a minimum of 7 years of experience in reception or front office roles, preferably in a salon, spa, or hospitality environment
Key Responsibilities
Supervise and manage reception/front desk staff
Ensure a professional, welcoming experience for all clients
Manage bookings, appointments, and cancellations
Handle client concerns and resolve complaints professionally
Oversee cash handling, billing, and daily sales reports
Coordinate schedules with technicians and management
Maintain accurate client records and booking system updates
Ensure compliance with company policies and service standards
Requirements & Qualifications
Minimum 7 years of experience in reception or front desk supervision
Strong leadership and communication skills
Excellent customer service and problem-solving abilities
Experience with booking systems and POS software
Ability to multitask in a fast-paced environment
Professional appearance and positive attitude
Fluency in English
Preferred Experience
Salon, spa, or hospitality industry background
Staff supervision and training experience
Job Type: Full-time
Pay: Up to AED5,000.00 per month
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