Quality Assurance Officer Quality Operations

Egypt, Egypt

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Job Description

Why Patients Need You

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is flexible, innovative, and customer oriented. Whether you are involved in development, maintenance, compliance or analysis through research programs, your contribution will directly impact patients.

What You Will Achieve

The Quality Officer (Small Parcel Logistic Quality Operations) is accountable for providing short term (day to day) operational quality support to Intercompany Operations and associated Quality Operations Management.

The Quality Officer will provide quality-operational support to ensure the supply continuity of critical Pfizer small parcel operations from manufacturing sites direct to customer and/or Distributor.

Within the Quality Operations Team, the Quality Officer will provide support to the compliance, logistics carrier quality operations management and operational counter parts with assigned duties. Working both independently and as part of an operational quality team, the Quality Officer will work under supervision to support logistic and market operations. The Quality Officer will have ‘real time’ interactions with Global network operations to support individual parcel shipments, associated processes, activities and associated quality management system records.

How You Will Achieve It

Ensure that, as part of routine operation ,small parcel shipping processes are conducted in a continuous GDP compliant manner, working to established Quality systems within Pfizer.
Support the Quality Operations Manager and operational counterparts with assuring the technical resolution of network events and communications.
Participate in assigned process and procedural revision (as assigned)and improvement projects.
Manage in-transit incidents that occur within small parcel shipping operations.
Provide Quality support for significant deviations or failure investigations with small parcel shipping operations that may impact small parcel inventory status change or require regulatory notifications.
Supports changes within small parcel logistics operations.
Supports regulatory or Pfizer-internal inspections at Intercompany Operations Logistics Centres and ensure appropriate Pfizer review/approval responses to Regulatory Agencies/Internal Audit functions including tracking of CAPAs within QTS.
Support the provision of metrics to ad-hoc, SQRT and QRM meetings and activities (as required).

Qualifications

Must-Have

Bachelor's Degree
3+ years' experience
Experience in Quality administered systems
Knowledge of current Good Manufacturing and distribution Practices and the applicable GxP regulations and standards
Proactive approach and strong critical thinking skills
Must be able to work in a team environment within own team and interdepartmental teams
Excellent communication and interpersonal skills
Good working knowledge of Microsoft Excel and Word

Nice-to-Have

Master's degree and relevant pharmaceutical experience
Willing to lead by example and jump right in, desire to get to root cause, collaborative and active listener
Effectively manages stressful situations, able to focus on task at regardless of circumstances and stress induced pressure

Work Location Assignment: Remote

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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