Job Description

Remote WorkFull-Time

At InsuranceMarket.ae, you will help safeguard the quality and reliability of our customer-facing platforms (including myAlfred) and internal systems. You will partner with product, design, engineering, data, and operations to plan and execute testing for complex, integration-heavy initiatives across web, mobile, APIs, CRM, payments, and third-party services. You will use AI responsibly to accelerate quality work, perform rigorous root cause analysis, fix defects quickly, and drive continuous improvements to our software and processes.


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Key Responsibilities:

Collaborate with cross-functional teams to clarify requirements, acceptance criteria, data contracts, and integration touchpoints. Design, maintain, and execute comprehensive test strategies: API/contract, UI, integration, E2E, regression, and smoke/sanity. Build and maintain automated tests (API and UI) and integrate suites into CI/CD with quality gates and fast feedback loops. Plan and validate complex integrations (REST/GraphQL, webhooks, message queues, SSO, payments, CRM/ERP, analytics/data pipelines), including mocking/stubbing and negative testing. Drive rapid, data-informed defect triage; perform meticulous RCA using logs, traces, dashboards, and SQL; verify fixes and prevent recurrences. Define and track quality metrics (e.g., defect escape rate, MTTR, flaky test rate, coverage, test execution SLAs) and lead continuous improvement. Support performance and reliability checks for critical user journeys; collaborate on load, stress, and soak test plans. Champion secure, privacy-aware testing practices and responsible AI usage (PII redaction, prompt hygiene, validation of model outputs). Maintain clear defect reports and test evidence; communicate risks and release readiness to stakeholders. Contribute to shift-left quality via contract testing, test data strategies, exploratory testing, and release checklists.
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Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field. 3-6 years of hands-on software QA experience, including at least 2 end-to-end, integration-heavy deliveries. Practical test automation experience (API and UI) with one or more tools: Playwright, Cypress, Selenium, Appium, Postman/Newman, REST-assured, pytest, or similar. Strong API and contract testing skills (REST/GraphQL), including schema validation, mocking/stubbing, and negative scenarios. Solid debugging/RCA skills: read application/server logs, analyze traces/metrics, query relational databases with SQL, and isolate issues across layers. Experience with version control and pipelines (Git and GitHub/GitLab/Bitbucket CI or equivalent) and embedding tests in CI/CD with quality gates. Exposure to performance testing (e.g., k6, JMeter) and basic security testing practices. Clear communication and collaboration within Agile/Scrum teams. Demonstrated, responsible use of AI to accelerate QA (test design ideas, log analysis) while protecting data privacy. Insurance and financial services domain knowledge is a strong plus.
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Desired Attributes:

Bias for action with ownership of quality outcomes and time-to-fix (MTTR). Comfortable operating in a fast-paced environment; adept at risk-based testing and prioritization. Continuous improvement mindset: reduce flaky tests, increase reliability, and simplify processes. * Curiosity about data/analytics and how quality impacts customer and business KPIs.