Call Monitoring and Evaluation: Listen to and assess inbound and outbound calls to ensure compliance with company policies, industry regulations, and quality standards.Performance Analysis: Analyse call data to identify trends, areas for improvement, and training needs.Feedback and Coaching: Provide constructive…
We are seeking a dynamic and experienced Head of HR to lead our Human Resources department. The ideal candidate will be responsible for developing and executing HR strategies that align with our business goals, foster a positive organizational culture, and…
We are looking for an IT Manager, End User Support, to upgrade and manage our software, hardware and networks. You will be a part of a dynamic and professional team, and your goal will be to ensure that our technological…