Quality Assurance Agent
UAE, United Arab Emirates
Job Description
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Jan 9, 2023
AED 4000 - AED 5000
Contract
Full time
Our client is a Retail company. They are now looking for a Quality Assurance Associate to join them.
Roles & Responsibilities (Max 5 points)
Preference (Max 5 points)
Qualifications: (Top 3 Points)
Roles & Responsibilities (Max 5 points)
- To ensure the delivery process completion within the promised time to our customers, through an extensive coordination with our partners
- To handle inbound and outbound calls with our customers to ensure the highest quality assurance standards of our service are being met
- To support our partners technically when required ensuring that all our technical solution in the shops work properly (tablets, speakers)
- To provide the operations and business development teams with concise reports with regards to quality of orders highlighting areas of improvement
- To convey InstaShop processes with the partnered shops and ensure they are always updated and implementing those processes
Preference (Max 5 points)
- Hindi Speakers
- Call center or customer service experience
- Excellent communication
Qualifications: (Top 3 Points)
- Bachelor\xe2\x80\x99s Degree or higher.
- Excellent command of both written and spoken English
- Proficient in computer literacy.
- Air ticket
- Insurance
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Job Detail
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Job IdJD1491404
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUAE, United Arab Emirates
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EducationNot mentioned