Job Description

Job Title:

Public Relations & Operations Specialist (Dubai-Facing)

Location:

Dubai, United Arab Emirates -- Onsite, Full-time

Department:

Operations & Administration

Reports To:

Head of HR & Operations

Role Overview

We are seeking an experienced and proactive

Public Relations & Operations Specialist

to manage end-to-end

UAE labour and immigration operations

for our organization.

The role involves handling all

MOHRE, GDRFA, WPS, RTA, DU/Etisalat

and related portal operations, ensuring compliance with UAE labour regulations, and maintaining seamless coordination with internal and external stakeholders.

The ideal candidate will have hands-on experience in managing

PRO, visa, licensing, and government relations processes

, as well as strong vendor management and documentation skills.

Key Responsibilities

Operate UAE government portals such as

MOHRE, GDRFA, WPS, RTA, DU, and Etisalat

for employee visas, labour contracts, quota management, and related activities. Prepare and process

offer letters, labour approvals, medical typing, insurance registration, and visa stamping

through approved channels (Amer, Tasheel, GDRFA). Handle

WPS reports, quota applications, absconding cases, and insurance renewals

accurately and on time. Maintain relationships with vendors, brokers, and government authorities to ensure efficient and compliant service delivery. Support

trade licence renewals

,

DED documentation

, and other regulatory submissions. Maintain audit-ready records for all visa, employment, and insurance matters. Develop and maintain tracking dashboards for visa status, quota usage, WPS submissions, and insurance expiries. Liaise with

HR, Finance, Payroll, and Legal

departments to coordinate operations and ensure end-to-end compliance. Stay up-to-date on UAE labour law, visa policy, and portal updates to ensure accurate, compliant practices.

Candidate Profile & Requirements

Experience:

3-6 years of direct, hands-on experience managing

UAE MOHRE / GDRFA / WPS / RTA

operations.

Education:

Bachelor's degree in Business Administration, HR, or a related discipline preferred.

Skills:

Proficient in MOHRE, GDRFA, WPS, and other UAE government portals. Strong MS Excel and documentation skills. Excellent vendor management and communication abilities.

Knowledge:

Thorough understanding of

UAE Labour Law, visa processing rules, insurance management, and company licensing requirements.

Languages:

Fluent in English (verbal & written); Arabic is an advantage.

Attributes:

Organized, detail-oriented, reliable, and capable of managing multiple cases under pressure.

Eligibility:

Must be legally eligible to work in the UAE.

What We Offer

Competitive salary and performance incentives. Exposure to end-to-end UAE operations and leadership collaboration. Professional growth opportunities in a fast-paced, dynamic environment. Supportive and multicultural workplace culture.
Job Type: Full-time