An Exhilarating Opportunity
Are You Ready for a Daring Challenge with The World\xe2\x80\x99s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining \xe2\x80\x98FIVE-Star\xe2\x80\x99 Hospitality and Setting the Gold Standard across the Industry.
Join the FIVE Tribe - and Get Ready to Make Waves.
The Candidate
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A \xe2\x80\x98Can-Do!\xe2\x80\x99 Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other \xe2\x80\x98FIVERs\xe2\x80\x99 and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Housekeeping Team as a Public Area Supervisor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
What We\xe2\x80\x99re Looking For

• Previous experience of 2-3 years in a Luxury Hotel environment is a plus.
  
• Computer literacy, with a mastery of Word, Excel, and Outlook.
  
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the operation is curated to perfection.
  
• Excellent interpersonal skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  
• Next-Level Organisational and Supervisory skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  
• Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• \xe2\x80\x98FIVE-Styled\xe2\x80\x99 Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
  
• Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
  
• A hands-on attitude, fuelled by a \xe2\x80\x98Can-Do!\xe2\x80\x99 Spirit.

Key Responsibilities

• Reports directly to the Public Area Housekeeping Manager.
  
• Ensures that the Team assigned to the desired section embodies the \xe2\x80\x98FIVE-Star\xe2\x80\x99 Grooming Standards set by the FIVE.
  
• Enforces Strict Compliance with Impeccable Hygiene and cleaning practices, Elevating the maintenance of FIVE\xe2\x80\x99s public areas to an Exquisite Level.
  
• Effectively allocates and supervises tasks within his/her section.
  
• Takes ownership of the upkeep, inventory, and maintenance of all Public Area machinery, equipment, and bespoke cleaning tools, reflecting FIVE\xe2\x80\x99s Unwavering Commitment to Next-Level Quality.
  
• Maintains an optimum stock of supplies, cleaning materials, and tools to enable smooth and Seamless Operations.
  
• Ensures that all surfaces, flooring, and furnishings exude a Sensational Appearance, free from any signs of repair or maintenance.
  
• Develops schedules and supervises Deep Cleaning Projects and other First-in-Class initiatives.
  
• Promptly Reports all maintenance defects and diligently follows up with the Engineering Team, embracing a Proactive Approach to problem-solving.
  
• Maintains the Exquisite condition of all floral arrangements and decorations, contributing to the Insta-worthy Ambiance at FIVE.
  
• Ensures timely completion of assigned tasks, infusing every project with the famed \xe2\x80\x98Vibe at FIVE.\xe2\x80\x99
  
• Fosters Strict Compliance with all company schedules, processes, and industry-leading practices.
  
• Meticulously records data, performs accurate data entry, and maintains organised checklists.
  
• Leads comprehensive Training Sessions for public area attendants, nurturing their skills in a transformative manner.
  
• Provides constructive feedback on FIVE Tribe Member Performance, promptly reporting any disciplinary issues to the Housekeeping Manager

The Team
\xe2\x80\x98FIVERs\xe2\x80\x99 are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you\'ll Personify the distinct \xe2\x80\x98Vibe at FIVE\xe2\x80\x99 and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime \xe2\x80\x93 then Look No Further and Unleash your Next-Level Potential.
Sustainable Indulgence at FIVE
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company\'s Science-Meets-Styled \xe2\x80\x98Sustainable Indulgence\xe2\x80\x99 Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4\'s BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making \xe2\x80\x98Sustainability without Compromise on Luxury Living\xe2\x80\x99 central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE\xe2\x80\x99s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.
An Equal Opportunity Employer
The FIVE Tribe represents over 70 nationalities across its over 1500 \xe2\x80\x98FIVERs\xe2\x80\x99. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together \xe2\x80\x93 it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE\xe2\x80\x99s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.