Job Description

Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. , offers comfortable studios and one-bedroom apartments in the heart of the city The First collection of Business Bay opens in July. Bringing to the market a range of franchised properties, the group also manages and , which are franchises of the Wyndham Group. While Citadines Metro Central Dubai offers hotel apartments in a prime location and is a franchise of The Ascott Limited.

Collection restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars feature a dynamic mix of homegrown brands and recognised international franchises, including MasterChef, the TV Experience - the worldaEUR(TM)s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper-midscale hotels among DubaiaEUR(TM)s hottest gastronomic and lifestyle destinations. With ambitious growth plans in the years ahead, Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.

Nestled amid the alluring Dubai coastline, the latest addition to the flourishing Soluna Beach Club scene from The First Group offers a contemporary Mediterranean experience in the heart of The Palm Jumeirah. Catering to residents and hotel guests alike, this vibrant family-friendly oasis boasts endless sun-kissed beaches and glistening blue waters with a variety of chic lounging areas offering sweeping views across the iconic skyline. With three uniquely appointed restaurants Risen, a?NAS Mediterranean Restaurant and our Pool & Beach at Soluna Beach Club serving up an extensive menu of globally, Mediterranean inspired cuisine, guests will discover a stylish haven set against the backdrop of warm-hearted hospitality and sublime interiors.



The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.

KEY RESPONSIBILITES

• Supervise the implementation of housekeeping standards and procedures in relation to:

• Bedroom service
• Bathroom service
• Valet service
• Cleaning service
• Linen maintenance

Recommended changes to these standards and training needs on an ongoing basis.

• Maintain a current and thorough knowledge of all housekeeping systems.
• Assign tasks/rooms to the Housekeeping staff and show presence on the aEUR~floorsaEUR(TM).
• Ensure maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly.
• Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules.
• Open and close the shift and ensure effective shift hand over.
• Prioritise arrival rooms.
• Liaise with Front Office for guest and hotel requirements.
• Ensure guest valet is processed and delivered in a timely manner.
• Co-ordinate special projects (e.g. site rooms, vermin control, window and carpet cleaning, room inventories).
• Manage all special requests made by guests.
• Ensure consistency within the department.
• Manage lost property for the hotel.

Desired Skill & Expertise

• Minimum 2 years experience in the same role in a 4/5* hotel.
• Friendly, polite, and courteous nature.
• Ability to work cohesively with fellow colleagues as part of a team.
• Ability to work well under pressure in a fast paced environment.
• Flexibility to respond to a range of various work situations.