Pt During Admissions/au Students Or Graduates Only (office Of Finance)
Ajman, United Arab Emirates
Job Description
Job Title: Part-time Customer Service Representative
. College/ Office: Office of Finance
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so qualified.
SUMMARY OF FUNCTIONS:
Responsible for regularly interacting with the students and providing allied financial information and services professionally and pleasantly.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Report to:
Subordinates: N/A
QUALIFICATIONS & EXPERIENCE:
. College/ Office: Office of Finance
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so qualified.
SUMMARY OF FUNCTIONS:
Responsible for regularly interacting with the students and providing allied financial information and services professionally and pleasantly.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provide accurate and precise information to the students about the Financial Policies, Payment Terms, Fees per Credit Hour, Annual Average Fees etc.
- Provide guidelines to the students on the financial forms and procedures and how to submit the applications per the requirements.
- Attending Telephone calls from the students and Parents and providing the necessary services and information accordingly.
- Being punctual in attendance and ensuring students\' uninterrupted information and financial services.
- Collection duties and guide the students on other payment methods, such as using the self-service KIOSK and online payments.
- Understand the other requirements of the students and direct the students to the correct offices or colleges.
Report to:
Subordinates: N/A
QUALIFICATIONS & EXPERIENCE:
- Student of Bachelor in Accounting / Finance / related fields with 1 year of directly related experience
- Quick Learning Abilities
- Excellent Communication Skills
- Good Team Player
- Punctuality
- Customer Service Skills
- High Emotional Intelligence & Adaptability.
- Work is normally performed in a typical interior/office work environment.
- No or very limited physical effort required.
- No or very limited exposure to physical risk.
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Job Detail
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Job IdJD1647338
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, United Arab Emirates
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EducationNot mentioned