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Job Title :- Property Manager

Property :- Confidential

Reporting to :- Director- Head of Building Management - (PAMS).

Requirements:

The ideal candidate must have 10 years of Property Management experience, with 5 years as a minimum experience of managing high rise operational commercial / office buildings in the UAE; and must hold relevant Masters / Post Graduate degrees and or accreditations. The candidate should have a working knowledge of building operations, property, and asset management, FMMA - managing facilities management service providers, transitions management, functionality of property management systems and interfacing with clients, stakeholders, and tenants.

:

The role is to report directly to Director- Head of Building Management-(PAMS). Representing the onsite PM team. This will involve leading and overseeing the quality assurance and quality control of the day-to-day property management services, operations, transitions management (which involves taking the building into a multi-let asset), in accordance with industry best practices.

The candidate shall be able to confidently oversee the provision of OPEX and CAPEX budgeting requirements, overview financial forecasts and P&L\xe2\x80\x99s; prepare and submit weekly, monthly, quarterly, and annual reports to the clients; the preparation of governance documents, property operations plan, guidelines, property regulations/rules, policies and procedures, procurement request for approvals, etc. The candidate shall be knowledgeable and confident enough to lead a team and consult with clients, tenants, and contractors, exercising good negotiation skills with experienced professionals in multi-national organisations. Ensure the TFM service providers adhere to their KPI and SLA requirements; and abide to any relevant authorities, all laws, decrees, local municipality codes of practice and legislation of the UAE and specifically in the Emirate of Dubai.

The candidate will be responsible for the maintenance and accuracy of the property management systems (CRM/BMS/CAFM/BIM) and ensure that the TFM service providers are keeping systems up to date and that the TFM staff receive training and advice on using the systems.

The candidate will be responsible for liaising and advising the Clients on changes to local law and legislation that may affect the operations of the property and seek approval and direction on implementing / cascading directives that will affect the day-to-day operations of the site.

The candidate will have a close working relationship with the Clients, Facility Manager, Administrator, TFM service providers, Leasing Agents, and other Stakeholders to ensure effective communication and teamwork/synergy between the various departments.

The candidate will be responsible for reviewing of the client\xe2\x80\x99s contract with the TFM service providers, ensuring the proficient delivery of the scope of works and specification of services detailed within them, so that all activities that are required are in place to operate the property efficiently and effectively.

The candidate will facilitate and undertake property and asset management services of the property, which includes but is not limited to the following: -

a) HSE Requirements and Building Inspections (including permits, method statements

for works, HSE Tenant representation & communication, fire drill planning and

fit-out supervision, etc.)

b) Policies and Procedures

c) New Leases & Lease Renewals and Variations

d) Tenant Database Management (contacts / documents / correspondence

e) Management of the site-based team, TFM service providers, Front of House, Stakeholders

f) Document Control

g) FM Strategy / Management and Verification of the PPM Maintenance (Inc.

specialist maintenance and communication where necessary to tenants

h) Cleaning (internal and external schedules and operational plans and any

necessary communications to tenants)

i) Security Management Plan (SMP) (in coordination with the security

service provider. This should include SOP\xe2\x80\x99s as well as Emergency

Evacuation Planning for various incidents including fire, bomb,

terrorism. The SMP will also cover access control / CCTV / Control

Room monitoring / roaming inspections, carpark management etc.)

j) Parking Management and Allocation

k) Waste Collection Strategy

l) Office Deliveries

m) Front of House Service and Delivery

n) Post Room

o) Food Deliveries

p) Oversight of the communal facilities (Business Centre, Auditorium, Gym, and Cafeteria)

q) Business Continuity Planning (BCP)

r) Oversight of client issued invoicing (for rental, SC, late fees, returned cheques etc.)

s) Collections (for rent / service charge and receipting)

t) Coordination required client payments for Invoiced OPEX

u) Procurement Strategy for OPEX and CAPEX

v) Client Reporting (monthly / annually)

w) Preparations for Special Occasions \xe2\x80\x93 Ramadan/National Day/Christmas, etc.

x) Cyclical Reporting (input and compilation of information regarding property

management / leasing / finance / HSE and legislative requirements / risks /

facility management / energy management / tenant fit out.

z) Fees and violations to be applied to tenants in the Property

The candidate via a traffic light system shall itemise all Property HSE issues including but not limited to access / egress / pedestrian access to the property and carpark / evacuation routes/ safe lines of site / turning points / common area furniture and seating / power outlets / fixtures and fittings / staircases / material specification / alarm systems / emergency lighting systems / lift operations / non slip surfaces / glazing issues / handrails / access control / emergency equipment / incident and accident report actions etc.; and use best endeavors to follow up and resolve all issues.

The candidate will pre-qualify and evaluate contractors or vendors to contract directly with the client for the maintenance and security of the Property. The candidate shall prepare the information required to tender which includes but is not limited to scope, specifications, service level agreements, key performance indicators etc.; but the commercial Request for Proposal (RFP) process shall be run through the Clients Central Procurement Department.

The candidate will perform all functions and responsibilities which may not be expressly mentioned in the Clients contract, but that are necessary for the proper performance of services and the conducting of activities for the effective and efficient management of the property in accordance with good industry protocols and any applicable best international standards and codes of practice.

Skills Required:

Graduate degrees and or relevant accreditations

Operationally astute and proficient

Transitions management experience

Experience working directly for and on behalf of a Landlord or Client

Microsoft Word / Excel / PowerPoint

Fluent English verbal and written

Excellent telecommunication and customer service

Experience of using property management CRM systems

Man-management / People management

Location:

On-site \xe2\x80\x93Dubai, ARE

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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