Job Description

Property Management Assistant/Supervisor

Company:

Taher Sharif Real Estate LLC

Location:

Dubai, UAE

Job Type:

Full-Time

Job description:

The Property Management Supervisor is responsible for overseeing maintenance operations, ensuring efficient handling of Tenant management, resolution, and revenue-generating projects. The role requires strategic oversight of maintenance processes, Tenant performance, financial reconciliation, and ensuring compliance with turnaround time (TAT) benchmarks for issue resolution. This position plays a key role in optimizing maintenance workflows and ensuring high-quality service delivery for tenants, landlords, and internal stakeholders.

Key Responsibilities:

1. Tenant Management & Payment Oversight

Monitor and enhance Tenant performance, ensuring job quality and on-time delivery. Review and respond to Tenant quotes on time to prevent delays. Ensure Tenant payments are processed within the required time frame, coordinating with internal teams. Expand the Tenant portfolio by onboarding new Tenants to address service gaps and enhance service quality. Maintain structured tracking of Tenant performance, payments, and cost efficiency.

2. Operational Efficiency & Management

Supervise maintenance complaints and tasks, ensuring timely resolution of all issues. Provide regular maintenance reports to internal stakeholders. Keep the team aligned on approvals and next steps to avoid unnecessary delays. Oversee communication with tenants and landlord regarding ongoing maintenance concerns.

3. Oversight Revenue Generation & Collection

Including maintenance service agreements, renovations, and preventative maintenance. Oversee major maintenance and renovation projects, ensuring they are completed efficiently and to expected quality standards.

4. Leadership, Communication & Stakeholder Management

Guide the maintenance team to improve property management, tenant coordination, and operational workflows. Ensure proactive communication with internal teams to provide transparency on status, issues, and payment timelines. Take ownership of the maintenance process from Tenant selection to invoice payment, ensuring smooth workflows. Continuously review and improve processes in Tenant management, payment cycles, and project workflows.

Qualifications & Requirements:

Bachelor's degree

in Facility Management, Property Management, Engineering, or a related field will be an added advantage.

1+ years of experience

in property maintenance, Tenant management, or operations management in the real estate industry. Strong experience in managing contractors, Tenants, and maintenance teams. Ability to analyse data, track performance, and optimize maintenance operations. Strong leadership, communication, and negotiation skills to manage Tenants and internal teams. Excellent problem-solving skills with a proactive approach to managing maintenance escalations. Fluency in both English and Arabic will be added advantage.

Skills and Competencies:

Time Management:

Ability to manage multiple tasks and prioritize effectively.

Problem-Solving:

Proactive approach in resolving issues related to property management, tenancy, and maintenance.

Customer Service Orientation:

A focus on providing excellent service to both landlords and tenants.
Send your CV to

+971 50 175 4576

Salary: 2500AED - 5000AED

Job Type: Full-time

Pay: AED2,500.00 - AED5,000.00 per month