Schedule appointments for clients regarding property handovers.
Verify and update client details and Salesforce, ensuring all necessary documentation is prepared for the handover executive.
Cross-check customer details from Sales and Purchase Agreement (SPA) and Statement of Account (SOA), ensuring 100% payment and settlement of administrative fees.
Confirm that the 4% title deed registration fee has been paid.
Notify clients about DEWA and service charge payments due during handover.
Ensure payment receipts are obtained from clients and adjust them in SOA in coordination with the finance team.
Collaborate with the contracts department to ensure SPAs are up to date.
Work closely with the DLP (Defects Liability Period) and inspection teams to ensure the unit is ready for handover.
Request a service charge waiver after verifying client eligibility.
Assist walk-in clients and resolve issues related to the handover process.
Ensure the timely meeting of executives with clients to guarantee smooth handovers.
Job Types: Full-time, Permanent
Pay: AED1.00 - AED2.00 per month
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