Who are we?
We are an assembly of data, talent, and technology.
We are a global marketing services company designed with the modern mixture of omnichannel media expertise, powered by data, technology and business consulting solutions that help the best brands on the planet find the change that fuels growth.
We\xe2\x80\x99re not built like anyone or anything else. We\xe2\x80\x99ve assembled a market-leading collection of data, talent, and technology to deliver something that\xe2\x80\x99s truly distinct and capable of driving transformation, change and growth to marketing leaders worldwide.
When you become part of Assembly, you become part of a global community of digitally-led experts \xe2\x80\x93 with 1,500 people in over 20 countries and 30 office locations around the world. We pride ourselves in our global thinking, matched by a specialized local approach that enables brands to understand, engage and move consumers anywhere they are.
We believe in a world where Purpose is on par with Profit, and as a modern business in a dynamic and influential space, we have a responsibility to use our position to impact meaningful change. It keeps us connected to each other and to the world around us, and we are here to make our mark.
Who are we looking for?
We\xe2\x80\x99re searching for an upbeat, energetic, and self-motivated Programmatic Client Success Manager to join the Client Success team and help cultivate relationships with our existing agency advertisers and partners as a strategic advisor. You will use your client service skills and knowledge of agency\'s inner workings to manage renewal business and identify opportunities that drive incremental revenue. You will use your communication and time management skills to track and resolve any client issues, communicate relevant updates, and successfully exceed client service expectations. The right candidate is energized by the opportunity to break new ground in establishing DOOH/OOH as the next major channel for programmatic buyers and marketers. Experience working in an Account Management or Client Success role is vital, and experience with programmatic advertising is a major plus.

Some of the things we\xe2\x80\x99d like you to do:

• Support Assembly\xe2\x80\x99s programmatic advertising revenue objectives by managing relationships with a portfolio of existing agency clients
• Own a revenue target, inclusive of existing and growth opportunities, for a defined set of Assembly clients.
• Continue to educate, consult, and update agency clients on Assembly\xe2\x80\x99s programmatic value proposition, new offerings, and alignment with their business to renew monthly activity and drive incremental revenue.
• Implement training and education efforts with wider agency teams.
• Initiate and drive ongoing incremental revenue opportunities, sell through new products, conduct QBRs, and ensure Assembly maintains high visibility with clients & partners.
• Act as a primary or supporting point of contact for client accounts, maintaining strong knowledge of clients\xe2\x80\x99 businesses.
• Own working relationships with client teams, providing day-to-day client contact, managing expectations and deliverables.
• Support with campaign proposals, strategic plans, and end-of-campaign wrap reports.
• Work with Ad Operations team to align on KPIs. campaign implementation, and testing strategies for cross-channel digital campaigns.
• Lead on creation of reports and communication of insights to clients.
• Work as a team! Sometimes you\xe2\x80\x99ll be in crunch mode, sometimes it\'ll be other members of our team. Have each other\'s back!

Requirements:

• 4+ years of experience working in account management or client success
• 4+ years of experience in the programmatic media space (buy-side or sell-side)
• Fluent in Arabic and English
• Extensive familiarity with the ad tech ecosystem and key trends
• Experience working with demand-side platforms (DSP) and supply-side platforms (SSP)
• Proven track record of success driving revenue, farming existing business, and upselling
• Strong analytical base with experience with various business intelligence or reporting tools
• Strong oral and written communication skills to effectively present technical products to non-technical customers, and negotiate deals
• Outstanding interpersonal and customer service skills, and the ability to thrive in a team environment
• Collaborative, team-oriented working style

Benefits:

• Our Culture:

We\xe2\x80\x99re able to bring meaningful change to our client\'s businesses because our people are empowered to lead and take ownership of their work. Autonomy and individuality are encouraged and highly celebrated at every level of our organization. To support our teams, we facilitate open and honest conversations across all levels of the organization to enable a strong collaborative culture on a global scale.

• Career Development:

Our people are our greatest assets. That\xe2\x80\x99s why we believe in developing talent at all stages of their careers. With the incredible pace of change in brands, consumers, and technology, we focus on giving talent the tools to grow and evolve their skills beyond their immediate job functions. From media analysts to data scientists, to strategists, we empower our people with process and technology that gives them the freedom to think creatively and drive bold changes to client and agency business.

• Work With Global Brands:

We have the privilege of working with some of the most respected global brands across several verticals, including retail, fashion, luxury, travel, and technology.
JOB Details

• Permanent
• Full time
• Dubai
• 8 hours/day

Other Benefits

• You will be entitled to 24 days paid leave per year plus local holidays
• Birthday Leave (1)
• Extra Summer Day (1)
• Personal career plan
• Social Events
• First Class Health Insurance
• Annual Travel Ticket Allowance to your home country
• Employment Visa

Additional Information::
Assembly is the modern alternative. We bring together data, talent, and tech to deliver global omnichannel media + business, technology, and data consulting solutions that help brands change as fast as the world around them. At the center of it all are our people who are our connectors, our growth drivers and our clients\' most trusted partners. With over 1,500 employees in over 20 countries and 30 locations around the world, we bring a unified global approach with the local depth and expertise that enable brands to reach consumers anywhere they are. Assembly is a proud member of Stagwell, the challenger holding company built to transform marketing.
We\xe2\x80\x99re a growing business with lots of room for incoming talent. We can\xe2\x80\x99t wait to meet you.