Job Description

Job Title Program Delivery Director

Description

Riyadh, KSA or Dubai, UAE Hi, I'm , your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.Channel the power of YOU as the next Full-Time Program Delivery Director at CSG.Who will love this jobA hybrid - you excel when you can choose your work style - remote, in-office, or a combination of bothA leader - you dedicate time to mentor peers to help increase their customer and technology understandingAn individualist - you succeed by leading your own projects and producing impactful outcomesAn empath - you know how to connect and communicate with different audiences worldwideA winner - you achieve or exceed goals while maintaining an elevated level of integrityWhat you'll doYou will provide overall leadership to entire project team, including overseeing other functional team leadersYou will communicate with internal/external clients to determine specific requirements and expectations; manage client expectations as an indicator of quality, perform escalationsYou will create estimates, project plan, project schedule, resource allocation and expenses to ensure targets are reachedYou will be a supervisor and provide coaching to multiple project teamsYou will provide line management function and give feedback on team performance and rewardYou should haveResearch shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria - unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we're a match.Bachelor's degree or Diploma in Information Technology, Computer Science or TelecommunicationsMinimum 10 years of IT/Telecommunications industry experienceMinimum 5 years project management experience managing large implementation/software development projectsExperience in Agile methodologyIn-depth understanding of client's industryOur StoryFor over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.Our Way of LifeOur people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our worldwide.We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality.We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who?Follow us! | | #LI-Remote

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