Job Description

[Nortal brief and Product & CX capability brief] Nortal is a leading digital transformation company with a vision to deliver the future. We build seamless experiences and redefine businesses through experimentation, design for value, product excellence and accelerated delivery. Our customers include governments and growth-minded healthcare, retail, Industry 4.0 and Fortune 500 companies.

[Role brief] We are looking for a Product Manager to develop product vision, strategy and roadmap and balance customer, business and technical priorities to deliver product growth. Your mission is to identify and validate product opportunities and the product vision and strategy against user needs and business value, and outline the product roadmap that will achieve this. The Product Manager will be part of a dedicated cross-functional team that operates semi-independently within Nortal. You will help drive strategy development, opportunity sizing, experimentation and KPI definition, and work with Product Owner(s) to bring the solution to life. Responsibilities

You will explore and identify new users/user needs/market opportunities/service ideas, and help define strategies that solve for these. You will help define a customer problem and create a unique selling point and a value proposition based on the product vision. You will research market trends and run sessions with customers to frame the problem and the opportunity space. You will leverage various methodologies (design thinking, experimentation, etc) to validate assumptions quickly, using the insights to drive iterations of the strategy. You will define and own a high-level roadmap that outlines how the product will evolve over time to realise the vision, and work closely with the Product Owner(s) to realise this. You will take the product team to a journey ensuring the team and relevant stakeholders involved are aligned and engaged. You will define KPIs to measure product success. Qualifications

You have 2+ years experience as creating customer facing products, ideally in high paced environments. You have experience working in a cross-functional team, involving research, design, engineering, data analysis etc. You can utilize variety of business case validation methods (both research and analytics) and know how to demonstrate meaningful impact to customers and our business. You love to take an opportunity area, explore potential possibilities, and run experiments to quickly validate assumptions. You can bring product vision to customer to shape the conversation and sell the product before it has requirements. You have strong empathy for customers and end users, and can identify their current and future needs. You can effectively communicate the vision, strategy and value proposition to the customer through various methods (storytelling, presentations etc). You are good in argumentation and able to balance different needs and requirements from various stakeholders. You are familiar with different delivery approaches (e.g. scrum) and project management principles. Consulting/agency experience is a bonus.

Permanent Full-Time