Job Description

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Role : Product Manager - Personal Finance
Location : Abu Dhabi
Role Purpose:
Product management and development
Key Accountabilities of the role
Product Management / Development:

• Achieving product and business development objectives by helping the Product Head in setting the channel objectives and effective channel performance tracking and ensuring right processes/ systems in place.
• Assist Product Head in launching new product variants, campaigns and sales boosters.

Strategy:

• To assist in developing the product strategy by doing the effective competition scan.
• To ensure execution of the business projects in line with Product Strategy.
• Execution of PF strategy in liaison with internal stakeholders.
• Closely interact with IT and Digital factory for the development of required product features and relevant UAT's.

Targets and Budgets:

• Manage product performance against the set targets

Policies, Systems, Processes & Procedures:

• Timely update of SOP and Policy manuals.
• Improve credit policies in line with market scan through Test programs.
• Ensure achieving the set KPI's of application processing i.e. STP rate and RTS rate.
• Regular trainings to frontline.
• Process digitization to improve customer and user experience.
• Ensure compliance to CB and CPR regulatory guidelines.

Governance and Controls:

• Managing regulatory reporting, internal or external audits on the product and timely closure of audit comments.
• Ensure timely update / testing of RCSA and tracking of GRC pending items.
• Perform exceptions management.

Specialist Skills / Technical Knowledge Required for this role:

• Understating of market dynamics including demographic factors, competitor products and services
• Understanding of digital channels and digital product offerings on Personal Finance
• In depth understanding of credit policies / application processes
• Excellent verbal and written communication skills
• Problem solving skills
• Time Management skills