Job Description

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation
Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market
Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
Our technology mirrors our people - Smart, Innovative & Forward Thinking
To maintain competitive advantage as we grow, we are currently looking for new Product Manager - Card-Present Acquiring (Dubai)
Role summary
You'll own product delivery and roadmap for card-present acquiring across all merchant segments (SME ? enterprise) in the UAE. Your remit includes driving in-person payment acceptance products through card-scheme certifications, third-party integrations and strategic partnerships, and ensuring excellent merchant experience across all touch points.
Key responsibilities

• Own end-to-end product lifecycle for card-present acquiring and POS (hardware & soft-POS) across SME and enterprise merchants.
• Drive in-person payment acceptance in the UAE through card-scheme certifications, third-party integrations and strategic partnerships (acquirers, processors, device vendors, ISVs).
• Define and prioritise the product roadmap, success metrics and P&L outcomes for acquiring.
• Lead discovery and requirements capture with merchants and channel partners for attended and unattended card-present payment experiences.
• Specify integrations (ECRs, POS firmware/APIs, payment orchestration, partners) and own technical handoffs to engineering and partners.
• Actively support pre-sales, marketing and operations - produce GTM packs, sales enablement materials and operational runbooks to ensure best customer experience at every touch point.
• Work with risk, compliance and legal to meet local regulatory and legal requirements for all products/features.
• Monitor authorization rates, declines, onboarding times and merchant NPS - drive continuous improvements.
• Enable channel partners and ISVs with clear integration guides, certification assistance and partner programmes.

Must-have experience

• 3-6+ years in product management within EMV payments, merchant acquiring, or POS ecosystems - direct card-present acquiring experience required.
• Proven track record in the Dubai / UAE market (merchant landscape, acquirers, PSPs, regulatory expectations).
• Experience delivering omni-channel solutions for SME and enterprise merchants (in-store POS, soft-POS/SDKs, mobile, web).
• Practical experience managing card-scheme certification processes and third-party integrations.
• Strong stakeholder management across commercial, engineering, operations, risk and partner teams.

Our values guide how we think and act - They describe what we care about the most
Customer first - It's embedded in our design thinking and customer service approach
Open - Openness allows us to constantly improve and evolve
Real - No jargon and no excuses!
Bold - Constantly challenging ourselves and our way of thinking
Resilient - If we fail, we bounce back stronger than before
Collaborative - We know that we can achieve a lot more as a team
We are changing lives by constantly striving for a better solution
Click apply below and become part of the Geidea story

Skills Required