Job Description

Entity:

Daikin Middle East

Job Category:

Sales

Location:

Dubai, Dubai, AE

Job Requisition ID:

2593
Daikin Middle East & Africa (DAME) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology. Daikin's Middle East and Africa regional HQ. The regional has headquarter in Dubai and other offices in Abu Dhabi, Cairo (Egypt), Riyadh (Saudi Arabia), Jeddah (Saudi Arabia), Qatar as well as 2 production plants, and 2 sales subsidiaries and offices and a whole network of independent distributors and dealers across the MEA region.

About the Role

The Product Engineer - DX role is responsible for managing the end-to-end product lifecycle for assigned product lines, from market study and specification development through product launch and post-launch support. The role works closely with R&D, Sales, After Sales, Certification, Marketing, and Factory teams to ensure products meet market requirements, regulatory standards, and commercial objectives.

How You Will Make an Impact

Product Development

Initiate new product development requests by collecting market intelligence, competitive analysis, sales input, potential volumes, pricing benchmarks, and technical specifications. Manage product lifecycle from concept to launch, including feature prioritization, user research, and after-sales feedback. Conduct detailed technical and market comparison studies against competitors and propose optimized product specifications. Coordinate with Sales and After Sales teams to collect LCQM and field feedback and report findings to management. Review and align technical proposals received from R&D with market requirements and negotiate specifications where required. Finalize product specifications and features with regional sales teams prior to development approval. Propose FOB target prices aligned with product features, capacities, and competitive market positioning. Finalize PPS documentation with R&D to formally initiate product development with factories. Conduct regular follow-ups with R&D teams and provide structured progress updates to management. Support R&D by arranging competitor samples for teardown and benchmarking analysis when required. Coordinate with Certification teams on performance, functional, EMC, CB testing, and labeling requirements in line with regional regulations.

Product Support

Provide technical support to Sales teams and coordinate with factories to ensure timely responses to product-related queries. Maintain a centralized database of technical queries and manage the assigned product portfolio for the sales region. Monitor and manage product lifecycle transitions and communicate timelines to Sales and Service teams. Ensure product compliance with regional regulations and government requirements in coordination with Certification teams. Manage product end-of-life activities due to regulatory changes, ensuring stock liquidation within defined timelines. Update and maintain selection software to support Sales and Application teams with new product ranges.

Product Launch

Prepare preliminary product catalogues based on initial specifications and data to support early spec-in activities. Develop final sales catalogues including capacity tables, electrical data, features, dimensions, and technical specifications. Coordinate product code creation, material master setup, and pricing uploads in SAP and CRM systems. Prepare product presentations and deliver training sessions to Sales, Application teams, and distributors. Ensure availability of Databooks, IOMs, Service Manuals, and Spare Parts lists in coordination with R&D prior to market launch. Coordinate with Certification teams to ensure all approvals and certifications are completed before product importation.

What You Need to Succeed

Education & Experience

Bachelor's degree in Engineering (Mechanical, Electrical, or related discipline). Minimum 5 years of experience in product engineering, product management, or a related role. Strong understanding of HVAC or related technical products, market dynamics, and regulatory standards.

Skills & Competencies

Strong analytical and market research capabilities. Ability to manage cross-functional stakeholders and factory coordination. Good understanding of product lifecycle management and pricing strategies. Strong communication, presentation, and documentation skills. Proficiency in MS Excel, PowerPoint, and ERP systems such as SAP. Attention to detail and ability to manage multiple priorities in a structured environment.

Good climate starts with people

Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.