Job Title: Facilities and Procurement Supervisor Reports to: Finance Manager KEY RESPONSIBILITIES
Manage the continuous supplier and stakeholder relationships and developing along with evaluating criteria and the bidder responses in the market
Implement inventory management system
Running bidder clarification workshops, managing the contractual process to award of contract and change; developing supplier risk plans and liaising with other colleagues as appropriate
Responsible for the development and implementation of the procurement plan to ensure all procured goods and services are within the approved budget
Support teams with the planning of expenditure and ensure that a good knowledge of procurement, and their application, is maintained by all staff
Ensure resolution of issues related to vendor performance in the delivery of goods and services
Negotiate with suppliers on behalf of SYKES to obtain the best possible purchasing terms and conditions
Ensure ongoing monitoring and evaluation of vendors through supplier performance metrics and proactive management of the results
Manage supplier non-conformance and supplier audit
Ensure best practice frameworks are in place to deliver value for money and be able to identify the most cost efficient approach
Monitor compliance with Corporate Procurement Policies and Standards, Code of Conduct, Operating Guidelines and local regulations
Prepare all staff reports, facility issues, participant concerns, injuries and incidents
Lead the process of monthly assurance gathering to ensure there are controls against risks materializing
Ensure quarterly reporting of procurement-related risks at the Enterprise Risk Management Meetings
Facilities Management:
Ensure that SYKES offices and residences are managed and maintained effectively. This will include regular checks and action to ensure high level of function and comfort for our staff and customers.
Undertake project management of activities when required to ensure completion of major works such as renovations, moves, and restructuring along with maintenance and repairs. Ensure that all business stakeholders are aligned with the maintenance that will be taken place on premises through thorough communication and time-bounded
Ensure that HSS (Health, Safety and Security) standards are met in all premises and all residences. Develop and implement evacuation plans.
Oversee and manage the inventory process – ensuring that an inventory takes place of all offices and all residences and the results are accurately recorded. Support the corporate fixed asset process.
Oversee work by our partners including security, cleaning and maintenance. This will include regular checks and action to ensure high level of function and comfort for our employees.
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