Monitoring the workflow (deposit/ withdrawal process in internal systems).
Responsible for communicating and coordinating with different departments.
Responsible for customer relationship management: coordinating with clients for orders, payments, and issue resolution.
Handling customers\xe2\x80\x99 inquiries in regard to payments.
Preparing regular reports and analysis for your line manager.
Role Requirements:
University/ college degree in Economics, Accounting, Finance, or a related field.
Must read, write and speak English/Chinese fluently
Computer literacy (competency with MS Office package, especially Excel and Word).
Excellent communication and monitoring skills.
Ability to work comfortably in a high-pressure environment, as well as working towards strict deadlines; any relevant experience will be considered advantageous.
Ability to work in shifts. This role is a full-time position, working in shifts for a total of 40 hours/week (5 days a week, 8 hours per day). Shifts will apply on weekends as well.
Job Types: Full-time, Permanent Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor\'s (Preferred)
Language:
English (Required)
Chinese (Required)
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